Shipping Policy
π¦ Shipping Policy
Last Updated: [Insert Date]
Welcome to PB Custom Designs! We are committed to delivering your order with care and efficiency. Please review our shipping policy below for details on how we handle and process your orders.
π Processing Times
All orders are processed within 3β5 business days (excluding weekends and holidays).
Please allow additional time during launches, sales, or high-volume periods. Custom and made-to-order items may require additional processing time, which will be noted in the product description.
π Domestic Shipping (U.S.)
We offer standard shipping across the United States.
-
Standard Shipping: Estimated delivery within 3β7 business days after processing.
-
Tracking Info: You will receive a tracking number via email once your order has shipped.
Shipping fees are calculated at checkout based on the weight and size of your order.
π International Shipping
We currently ship to select countries. If your location is not available at checkout, please contact us to see if we can accommodate your request.
-
International Delivery Time: Varies by destination, typically 7β21 business days.
-
Customs & Duties: Buyers are responsible for any customs and import taxes that may apply. PB Custom Designs is not responsible for delays due to customs.
π Order Issues & Missing Packages
-
If your tracking shows delivered but you havenβt received your order, please contact your local carrier first.
-
PB Custom Designs is not responsible for lost or stolen packages once marked as delivered.
-
If you enter the wrong shipping address, please email us within 24 hours of placing your order at [your email here].
π₯ Contact Us
Have questions about your order or shipping?
Reach out anytime at [your support email or contact form link] and weβll be happy to help!
Would you like me to format this in a way thatβs ready to paste directly into your Shopify policy page editor (with headings and styling), or should I help you upload it too?
You said:
ChatGPT said:
Perfect! Here's your ready-to-paste Shipping Policy page for your Shopify store, complete with formatting and your email added:
π¦ Shipping Policy
Last Updated: April 25, 2025
Welcome to PB Custom Designs! We are committed to delivering your order with care and efficiency. Please review our shipping policy below for full details on how we handle and process your order.
π Processing Times
All orders are processed within 3β5 business days (excluding weekends and holidays).
Please allow extra time during new launches, sales events, or high-volume periods. Custom and made-to-order items may require additional processing time, which will be noted in the product description.
π Domestic Shipping (U.S.)
We offer standard shipping throughout the United States.
-
Standard Shipping: Estimated delivery within 3β7 business days after processing.
-
Tracking: You will receive a tracking number via email once your order has shipped.
Shipping rates are calculated at checkout based on the size and weight of your package.
π International Shipping
We ship to select international countries.
-
Delivery Time: Typically 7β21 business days, depending on location.
-
Customs & Duties: Buyers are responsible for any customs fees, taxes, or import duties. PB Custom Designs is not responsible for delays caused by customs processing.
If your country is not available at checkout, please contact us to see if we can ship to your location.
π Order Issues & Missing Packages
-
If your tracking number shows "delivered" but you have not received your package, please first check with your local carrier or delivery service.
-
PB Custom Designs is not liable for packages lost or stolen after being marked as delivered.
-
If an incorrect shipping address is provided at checkout, please contact us within 24 hours to request a correction.